12baje Terms & Conditions — Full Terms of Use

1 Introduction & Definitions

12baje.im (hereinafter referred to as "12baje", "we", or "the Platform") is an internationally licensed online gaming and betting platform. These Terms & Conditions ("Terms") apply to the use of 12baje's website, mobile app, and all related services.

In these Terms, "user" or "player" refers to any registered adult on the 12baje platform. "Services" includes all of 12baje's games, betting features, bonus programs, and customer support.

By accessing 12baje or creating an account, you are deemed to have fully read and accepted these Terms, our Privacy Policy, and our Responsible Gaming guidelines. If you do not agree with any part of these Terms, please refrain from using the platform.

2 Account Registration & Eligibility

To create an account on 12baje, the following conditions must be met:

• You must be 18 years of age or older.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Each individual may register only one account. If multiple accounts are found, all of them will be permanently closed and any accumulated balance may be forfeited.
• You must be located in a country or region where online gaming is not prohibited by law.
• Keeping your account password confidential is solely your responsibility. Do not share your login credentials with anyone.

12baje may request identity verification (KYC) at any time. This may require a national ID card, passport, or other government-issued identification. Withdrawals may be delayed until KYC is fully completed.

3 Deposit & Withdrawal Policy

Deposits and withdrawals on 12baje are available through Bangladesh's popular mobile banking services. The key payment terms are outlined below:

• Minimum Deposit: ৳200 (two hundred BDT).
• Minimum Withdrawal: ৳500 (five hundred BDT).
• Withdrawal Processing Time: Typically within 15 minutes to 24 hours.
• Withdrawals will only be processed to the same payment method used for the original deposit.
• 12baje never charges any additional fees on deposits or withdrawals. However, your payment provider may apply their own charges.
• 12baje reserves the right to delay or freeze withdrawals in cases of suspicious transactions.
• In line with our anti-money laundering policy, large withdrawals may require additional verification.

Before making a deposit, ensure your payment details are correct. Failed transactions due to incorrect information are not the responsibility of 12baje.

4 Bonuses & Promotional Offers

12baje offers various bonuses and promotional offers. To enjoy these bonuses, the following conditions must be followed:

• Wagering Requirement: Each bonus comes with specific wagering requirements, which are clearly communicated at the time the bonus is issued. These wagers must be completed before any withdrawal can be made.
• Bonus Validity: Every bonus has a set expiry date. Any unused bonus will be automatically forfeited once it expires.
• The same individual may not use bonuses across multiple accounts.
• Multiple bonus claims from the same IP address or device are not permitted.
• If bonus abuse is suspected, 12baje reserves the right to cancel the bonus and investigate the account.

5 Gaming Rules & Fair Play

All games on 12baje are operated to the highest standards. We follow the policies below to ensure fair and transparent gaming:

• All games use RNG (Random Number Generator) technology, which is regularly audited by independent third parties.
• No manual intervention is made in game outcomes.
• If a technical fault occurs during a game, the affected round may be declared void.
• Using bots, automated software, or any other unfair means to play games is strictly prohibited.
• If collusion — where multiple players attempt to cheat together — is detected, all associated accounts will be permanently closed.
• Match fixing or the use of insider information in 12baje Sports Betting is a criminal offence.

Any gaming-related complaints must be submitted to our support team within 7 days. Complaints filed after this period may not be accepted.

6 Account Suspension & Closure Policy

12baje reserves the right to suspend or permanently close any account in the following circumstances:

• Violation of these terms and conditions.
• If an account is created using false information.
• If multiple accounts are operated.
• Misuse of the bonus system.
• If fraudulent payment methods are used.
• Harassment or any attempt to harm other players.

Any valid balance remaining at the time of account closure will be returned after investigation. However, bonus balances may be forfeited.

7 Responsible Gaming

12baje believes gaming should be a source of entertainment, not addiction. To support this, we offer the following features:

• Daily/Weekly Limit: You can set your own deposit and betting limits.
• Self-Exclusion: The option to temporarily deactivate your account for a set period.
• Cooling-Off Period: The option to take a break ranging from 24 hours up to 30 days.
• Reality Check: Regular notifications are sent during extended play sessions.

For help with gaming addiction, please reach out to our support team. To learn more, visit our Responsible Gaming View the page.

8 Privacy & Data Protection

Your personal data security is a top priority at 12baje. We follow international data protection standards and will never sell your personal information to third parties.

• All data is protected by SSL (Secure Socket Layer) encryption.
• Payment information is processed directly by the payment gateway. 12baje never stores card numbers.
• Your information is used solely for service improvement and legal compliance purposes.

For more details, visit our Privacy Policy Read.

9 Limitation of Liability

12baje is not liable for the following:

• If a game is interrupted due to a lost internet connection.
• If an issue arises with a third-party payment service.
• Losses resulting from technical faults on the part of approved game providers.
• If your account credentials are compromised due to your own negligence.
• Service interruptions due to force majeure events (natural disasters, war, government restrictions).

12baje's maximum liability shall under no circumstances exceed the total value of the transaction in question.

10 Changes to Terms & Contact

12baje reserves the right to amend these terms and conditions at any time. Players will be notified via their registered email or a platform notification before any changes take effect. Continued use of the platform following such changes constitutes acceptance of the updated terms.

For any questions or complaints regarding these terms, please contact us:

These terms and conditions are governed by the applicable laws of Bangladesh. Any disputes will first be addressed through mutual negotiation.